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28,000 €

Median Base Salary

How much does a Customer Care Representative make in Helsinki ?

The base salary for a Customer Care Representative in Helsinki is 28,000 €. Also known as: Live Chat Operator, Customer Contact Centre Information Clerk.
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28,000 €

Median Base Salary (percentile 50th)

62 observations

Good Confidence

7,300 € Bonus per year

20,800 € of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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21600 €

Min salary

37100 €

Max salary

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👤 Customer Care Representative in 📍 Helsinki

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Carles Font

CEO and Partner | Q-tech

Responsibilities of an Entry-Level Customer Care Representative: • Respond to customer inquiries in a timely and professional manner via phone, email, and other channels. • Follow up with customers to ensure satisfaction with product/service. • Troubleshoot customer issues and provide solutions. • Document customer interactions and transactions in the company’s database. • Assist customers with product/service information. • Research and identify solutions to customer inquiries. • Maintain and update customer information in the company’s database. Requirements of an Entry-Level Customer Care Representative: • High school diploma or equivalent. • Excellent written and verbal communication skills. • Ability to work in a fast-paced environment. • Strong customer service skills. • Ability to multitask and prioritize tasks. • Working knowledge of Microsoft Office Suite. Preferred Skills of an Entry-Level Customer Care Representative: • Previous customer service experience. • Knowledge of customer service software. • Experience in a call center environment. • Knowledge of CRM systems. • Ability to work independently and as part of a team. • Problem-solving and conflict resolution skills.

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